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Research 6 trades1,260 answers

AI search names 11% of Cambridgeshire tradespeople. The other 1,521 do not exist to it.

1,712 plumbers, electricians, builders, roofers, landscapers and kitchen fitters with a Google listing in Cambridgeshire. 191 ever named. I asked three AI engines who to hire, 720 times, then asked again by town, 540 more.

To see which Cambridgeshire tradespeople AI search recommends, on 2 October 2026 I asked ChatGPT, Gemini and Google AI Mode for the best plumbers, electricians, builders, roofers, landscapers and kitchen fitters in Cambridgeshire: four ways a homeowner phrases it, ten times each, per engine, then again for Cambridge, Peterborough and Huntingdon. I matched every firm named against every trade firm Google Maps lists in the county. Of 1,712 firms, 191 were recommended at least once by the county prompts; 1,521, or 89%, were never named.

Trade firms on Google Maps 1,712 6 trades, Cambridgeshire
Ever named 191 11% by at least one engine, 720 answers
ChatGPT answers citing a directory 88% Checkatrade alone, 86%
Named by all three engines 52 the firms the engines agree on
Finding 1 · Where the engines go

ChatGPT sends nearly nine answers in ten to a directory. Gemini, one in four.

Every engine cites what it read, and for a Cambridgeshire tradesperson that is mostly one site: ChatGPT cited checkatrade.com 97 times in 40 plumber answers, Google AI Mode 181 times. Electricians are the exception: there ChatGPT reads NICEIC first.

88% of ChatGPT’s 240 Cambridgeshire answers cited one of six trade directories. Checkatrade alone: 86%.
Share of answers citing Checkatrade, MyBuilder, Rated People, TrustATrader, Yell or Bark. 240 answers per engine: 6 trades × 4 phrasings × 10 runs.
Share of answers citing a trade directory, by engine
EngineAny of the sixCheckatrade
ChatGPT88%86%
Gemini25%14%
Google AI Mode69%68%
Figure 1 · Gareth Wray, trades study, 2 Oct 2026Google Maps links excluded

What it means: if you are not on Checkatrade, you are not on the page two of the three engines read first.

Every ChatGPT answer for plumbers, roofers, landscapers and kitchen fitters goes through a directory. For electricians, half of them.

Share of each trade’s answers citing one of the six directories, by engine. 40 answers per cell.
Share of answers citing a trade directory, by trade and engine
TradeChatGPTGoogle AI ModeGemini
Plumbers100%75%30%
Electricians50%90%28%
Builders78%55%15%
Roofers100%70%53%
Landscapers100%33%8%
Kitchen fitters100%93%15%
Figure 2 · Gareth Wray, trades study, 2 Oct 2026
Finding 2 · Which trades get named

A third of Cambridgeshire’s kitchen fitters are named. One builder in thirteen.

The share of firms ever named runs from 35% of kitchen fitters to 7% of builders. The engines name 21 to 40 firms per trade whatever the size of the trade, so the biggest trades have the longest tail of firms nobody is told about.

35% of Cambridgeshire’s 86 kitchen fitters were named at least once. Of its 441 builders, 7%.
Share of each trade’s firms named at least once by any engine, 120 county answers per trade. Each trade links to its own figures below.
35% · 30 of 86
12% · 40 of 325
11% · 21 of 189
11% · 30 of 274
9% · 37 of 397
7% · 33 of 441
Share of firms named, by trade
TradeFirmsNamedShare
Kitchen fitters863035%
Electricians3254012%
Roofers1892111%
Landscapers2743011%
Plumbers397379%
Builders441337%
Figure 3 · Gareth Wray, trades study, 2 Oct 2026
Finding 3 · What predicts being named

Under ten reviews, one Cambridgeshire trade firm in twenty-eight is named. Past 150, nearly six in ten.

I split the 1,712 firms by Google review count, and the naming rate rises with every band. Rating barely moves it: named firms average 4.8 stars, unnamed 4.6.

58% of the 24 Cambridgeshire trade firms with 150 or more Google reviews were named. Of the 524 with none, 2%.
Share of firms named at least once by any engine in its 120 county answers, by the number of Google reviews on the firm’s listing. All 1,712 firms, six trades.
2% 0 524 firms 5% 1–9 749 27% 10–49 322 47% 50–149 93 58% 150+ 24 2% 0 524 5% 1–9 749 27% 10–49 322 47% 50–149 93 58% 150+ 24
Naming rate by Google review band
ReviewsFirmsNamedShare named
052482%
1–9749385%
10–493228727%
50–149934447%
150+241458%
Figure 4 · Gareth Wray, trades study, 2 Oct 2026Median reviews: named 23 · not named 1

Website or not: 17% of the 1,024 firms with their own site were named, 3% of the 688 with none or only a Facebook or directory page. A site does not get you named on its own (the chart above says so); it is what the engine reads to check you, and where the customer lands. If you have none, start there.

Finding 4 · Ask by town

Ask by town and 28 of the 47 plumbers named are firms the county question never mentions.

The county question is not how a homeowner asks, so I asked for each trade in Cambridge, Peterborough and Huntingdon, five times per engine. The town answers name more firms, mostly local ones, and a different set.

130 firms named by the town questions that the Cambridgeshire question never mentioned, across six trades and three towns.
Firms named by the town questions (Cambridge, Peterborough and Huntingdon, 90 answers per trade), split by whether the county question (120 answers) ever named them. The tick is how many firms the county question named.
Firms named by town prompts against county prompts, by trade
TradeCounty promptsTown promptsOnly town promptsIn or near the town
Plumbers37472890%
Electricians40412089%
Builders33462989%
Roofers21322087%
Landscapers30402391%
Kitchen fitters30311094%
Figure 5 · Gareth Wray, trades study, 2 Oct 2026, town prompts

In or near: 90% of the firms named for a town are listed in it or within 15 km of its centre. The town answer is a local answer.

Finding 5 · Say the problem, not the trade

Say the problem instead of the trade and landscapers go from more than half the answers citing a directory to about a quarter.

“Landscaper in Cambridge” and “landscape gardener for a garden redesign in Cambridge” are the same job to a homeowner. To the engines they are different questions, answered from different sources.

56% → 27% of landscapers answers cited a directory: the plain town question, then the problem-led one. 45 answers each.
Share of town answers citing one of the six directories. Hollow dot: the plain question (“plumber in Cambridge”). Filled dot: the problem-led one (“emergency plumber Cambridge boiler not working”). 45 answers each.
0%255075100% Builders overlap 0.54 27% 53% Electricians overlap 0.63 44% 67% Roofers overlap 0.59 58% 71% Kitchen fitters overlap 0.71 62% 64% Plumbers overlap 0.32 49% 38% Landscapers overlap 0.45 56% 27% 0%50100% Builders overlap 0.54 27% 53% Electricians overlap 0.63 44% 67% Roofers overlap 0.59 58% 71% Kitchen fitters overlap 0.71 62% 64% Plumbers overlap 0.32 49% 38% Landscapers overlap 0.45 56% 27%
Share of answers citing a directory, plain against problem-led phrasing
TradePlainProblem-ledOverlap of firms named
Plumbers49%38%0.32
Electricians44%67%0.63
Builders27%53%0.54
Roofers58%71%0.59
Landscapers56%27%0.45
Kitchen fitters62%64%0.71
Figure 6 · Gareth Wray, trades study, 2 Oct 2026, town prompts○ plain · ● problem-led

The firms change too: For plumbers, only 32% of the firms named either way were named both ways (the overlap on each row). Put the problem in the question and you meet a different shortlist.

What the named firms have in common

Three things separate the firms that come up. Size is not one of them.

I went through the top and bottom of every table by hand.

  • Review volume, not rating. Named Cambridgeshire trade firms have a median of 23 Google reviews; the rest, 1. For builders the bar is lower (10 against 1), but it is still the line between named and not.
  • A listing on the directory that engine reads. For ChatGPT and Google AI Mode that is mostly Checkatrade, cited in 86% and 68% of their Cambridgeshire answers; for an electrician it is NICEIC as well. For Gemini it is MyBuilder, TrustATrader or a “top rated” list.
  • A site the engine can check. 17% of Cambridgeshire trade firms with their own website were named; 3% of those without one. A site that says the trade and the town in its first lines gives the engine something to match the question to.

Those three things are the job. Reviews, the right listing, and a site with the town in its first sentence are what SEO and GEO work goes on, and none of them needs a bigger firm.

The six trades

Cambridgeshire tradespeople, trade by trade, and who gets named.

Each block is 120 answers: four phrasings, ten repeats, three engines. “Firms named” counts a firm once however many times it came up. The bars are the share of answers in which the firm was named; the dot marks the firms all three engines agree on.

Cambridgeshire trades · 120 answers

Plumbers: 37 of 397 ever named.

ChatGPT cited a trade directory in 40 of its 40 answers. Named plumbers have a median of 26 Google reviews; the rest, 3.

Firms on Google Maps 397 413 listings · 233 with a website
Ever named 37 9% by at least one engine, 120 answers
Never named 360 91% of the plumbers listed
Named by all three 10 the firms the engines agree on
Plumbers: each engine's answers
Engine Firms named Cite a directory Reads most
ChatGPT 24 (6%) 40 of 40 checkatrade.comtrustatrader.comtrustedtraders.which.co.uk
Gemini 18 (5%) 12 of 40 plumbersup.co.ukcheckatrade.comyell.com
Google AI Mode 22 (6%) 30 of 40 checkatrade.comtrustatrader.comyell.com
Who gets named: the 10 plumbers named most often
Rank Firm ChatGPTGeminiAI Mode Reviews
1 Waterworx Plumbing & Heating Services Ltd 633
2 CB1 Plumbing and Heating 79
3 Plumbox 83
4 Cambs Plumbing 89
5 Cambridge Plumbing & Heating 82
6 Thermo-Flow Services Ltd 21
7 Moore’s plumbing and heating 124
8 Hamilton Plumbing and Heating 17
9 Preferred Group | Plumbing and Heating 27
10 Uniplumb Cambridge Ltd, Plumbing and Heating Specialists 22

Named by all three engines. The bars are the share of each engine’s answers that named the firm.

Cambridgeshire trades · 120 answers

Electricians: 40 of 325 ever named.

ChatGPT cited a trade directory in 20 of its 40 answers. Named electricians have a median of 44 Google reviews; the rest, 2.

Firms on Google Maps 325 353 listings · 241 with a website
Ever named 40 12% by at least one engine, 120 answers
Never named 285 88% of the electricians listed
Named by all three 10 the firms the engines agree on
Electricians: each engine's answers
Engine Firms named Cite a directory Reads most
ChatGPT 29 (9%) 20 of 40 niceic.comcheckatrade.comelectricalsafetyfirst.org.uk
Gemini 18 (6%) 11 of 40 mybuilder.comcheckatrade.comyell.com
Google AI Mode 19 (6%) 36 of 40 checkatrade.comtrustatrader.comtrustedtraders.which.co.uk
Who gets named: the 10 electricians named most often
Rank Firm ChatGPTGeminiAI Mode Reviews
1 Complete Electrical Solutions 251
2 Marks Electrical Services Cambridge 198
3 Artisan Electrics 298
4 Fastric Electrical Services 111
5 Cambridge Electrician 76
6 D. Holt Electrical Services Ltd 59
7 SafeSwitch Electrical Ltd 22
8 AcuCert Electrical 173
9 Peacock Electrical 119
10 JLR Electrical Ltd 18

Named by all three engines. The bars are the share of each engine’s answers that named the firm.

Cambridgeshire trades · 120 answers

Builders: 33 of 441 ever named.

ChatGPT cited a trade directory in 31 of its 40 answers. Named builders have a median of 10 Google reviews; the rest, 1.

Firms on Google Maps 441 448 listings · 247 with a website
Ever named 33 7% by at least one engine, 120 answers
Never named 408 93% of the builders listed
Named by all three 5 the firms the engines agree on
Builders: each engine's answers
Engine Firms named Cite a directory Reads most
ChatGPT 22 (5%) 31 of 40 checkatrade.comfmb.org.ukmybuilder.com
Gemini 11 (3%) 6 of 40 arnoldwillis.co.uklathambuilders.comhouzz.co.uk
Google AI Mode 18 (4%) 22 of 40 checkatrade.comfmb.org.ukmybuilder.com
Who gets named: the 10 builders named most often
Rank Firm ChatGPTGeminiAI Mode Reviews
1 CIAMPA & SONS LTD 40
2 Latham Builders 15
3 CB1 Building and Carpentry 57
4 Vicso Builders 64
5 M J Salmon & Son Ltd 11
6 Cambridge Builder 0
7 Elite Building Services (Cambridge) Ltd 30
8 KPS Building & Renovation 28
9 Builder Cambridge 32
10 Refresh Renovations Cambridgeshire 9

Named by all three engines. The bars are the share of each engine’s answers that named the firm.

Cambridgeshire trades · 120 answers

Roofers: 21 of 189 ever named.

ChatGPT cited a trade directory in 40 of its 40 answers. Named roofers have a median of 28 Google reviews; the rest, 3.

Firms on Google Maps 189 199 listings · 149 with a website
Ever named 21 11% by at least one engine, 120 answers
Never named 168 89% of the roofers listed
Named by all three 9 the firms the engines agree on
Roofers: each engine's answers
Engine Firms named Cite a directory Reads most
ChatGPT 16 (9%) 40 of 40 checkatrade.commybuilder.comtrustatrader.com
Gemini 12 (6%) 21 of 40 topratedroofers.co.uktrustatrader.comimpington-roofing.co.uk
Google AI Mode 17 (9%) 28 of 40 checkatrade.comyell.comtrustatrader.com
Who gets named: the 10 roofers named most often
Rank Firm ChatGPTGeminiAI Mode Reviews
1 Alpha Roofing Cambridge 162
2 Browns Roofing 90
3 MGH Roofing Contractors 114
4 Cambridgeshire Roofing Ltd 12
5 Cambridge Roofing & Plastics 79
6 Ely Roofing 0
7 Ark roofers ltd 24
8 Impington Roofing Services Ltd 29
9 Cambridge Roofers 67
10 Cambridge Roofing Contractors Ltd 10

Named by all three engines. The bars are the share of each engine’s answers that named the firm.

Cambridgeshire trades · 120 answers

Landscapers: 30 of 274 ever named.

ChatGPT cited a trade directory in 40 of its 40 answers. Named landscapers have a median of 15 Google reviews; the rest, 1.

Firms on Google Maps 274 288 listings · 189 with a website
Ever named 30 11% by at least one engine, 120 answers
Never named 244 89% of the landscapers listed
Named by all three 8 the firms the engines agree on
Landscapers: each engine's answers
Engine Firms named Cite a directory Reads most
ChatGPT 18 (7%) 40 of 40 checkatrade.comhouzz.co.uktopratedlandscapers.co.uk
Gemini 14 (5%) 3 of 40 landscapingpaving.co.uknaturallandscapescambridge.co.ukthreebestrated.co.uk
Google AI Mode 21 (8%) 13 of 40 checkatrade.comhouzz.co.ukyell.com
Who gets named: the 10 landscapers named most often
Rank Firm ChatGPTGeminiAI Mode Reviews
1 Summit Landscapes 107
2 Edge & Cut Landscaping & Gardening 57
3 Emerald Landscapes 80
4 Cultivate Gardens Ltd 75
5 Natural Landscapes (CAMBRIDGE) ltd 6
6 WPM Landscapes 61
7 The Cambridge Landscaper 77
8 Cambridgeshire Landscapes & Design 13
9 Landscaping Cambridge 47
10 Paul Dracott Garden Design Cambridge 11

Named by all three engines. The bars are the share of each engine’s answers that named the firm.

Cambridgeshire trades · 120 answers

Kitchen fitters: 30 of 86 ever named.

ChatGPT cited a trade directory in 40 of its 40 answers. Named kitchen fitters have a median of 22 Google reviews; the rest, 3.

Firms on Google Maps 86 90 listings · 71 with a website
Ever named 30 35% by at least one engine, 120 answers
Never named 56 65% of the kitchen fitters listed
Named by all three 10 the firms the engines agree on
Kitchen fitters: each engine's answers
Engine Firms named Cite a directory Reads most
ChatGPT 23 (27%) 40 of 40 checkatrade.commybuilder.comkitchenculturecambridgeshire.co.uk
Gemini 20 (23%) 6 of 40 mybuilder.comkitchensmiths.co.ukmartinthompsonjoinery.com
Google AI Mode 16 (19%) 37 of 40 checkatrade.comtrustatrader.comyell.com
Who gets named: the 10 kitchen fitters named most often
Rank Firm ChatGPTGeminiAI Mode Reviews
1 Kitchensmiths Ltd 12
2 Inspired Kitchens Cambridge 16
3 Martin Thompson Joinery Ltd 53
4 Eadonstone Kitchens 72
5 Kitchen Culture | St Neots & Huntingdon 60
6 Arthan Kitchens & Fitted Furniture 41
7 Complete Kitchens Ely 43
8 Nicholas Hythe Kitchen Design Studio 59
9 R. Shakespeare Kitchens 34
10 Harvey Jones Kitchens Cambridge 24

Named by all three engines. The bars are the share of each engine’s answers that named the firm.

Method

How I counted, and what it cannot tell you.

  • The denominatorEvery Google Maps listing in each trade’s categories within Cambridgeshire, pulled through DataForSEO’s Business Listings data and filtered to the county’s postcodes. A listing counts on its primary Google label: drainage firms only if Google also lists them as a plumber, “Construction Company” only when the name says builder, kitchen shops only when the name says kitchen. Merchants, DIY chains and volume housebuilders are dropped by name; closed listings are removed and firms with more than one listing are grouped.
  • The county prompts“Best X in Cambridgeshire”, “recommend an X in Cambridgeshire”, “X near Cambridge” and “who are the top X in Cambridgeshire”, each run 10 times per engine, logged out, UK location: 720 answers.
  • The town promptsFor Cambridge, Peterborough and Huntingdon: a plain question (“plumber in Cambridge”) and a problem-led one (“emergency plumber Cambridge boiler not working”), each run 5 times per engine: 540 answers. “In or near” means a listing in that postal town or within 15 km of its centre.
  • The enginesChatGPT, Gemini and Google AI Mode, collected through DataForSEO’s scrapers on 2 October 2026. ChatGPT with web search on.
  • A mentionThe firm’s name, or its website, in the answer. Trade names are generic, so place words and trade words never match on their own; matching was automatic, then checked by hand at the top and bottom of every table. Being cited as a source is counted separately. The directory measure is the share of answers whose cited sources or links include Checkatrade, MyBuilder, Rated People, TrustATrader, Yell or Bark.
  • What it cannot tell youIt is one day’s snapshot and the engines move. Trade firms with no Google listing at all, and sole traders listed only on Checkatrade, are not in the count. That is also the point. The list of firms that were not named is deliberately not published.

The per-firm data is available to journalists and trade bodies on request: [email protected]. If you cite the study, link to this page. I will re-run it quarterly and keep the URL.

The same trades study for Suffolk, Norfolk and Essex, and East Anglia as a whole. The same study for solicitors, accountants, estate agents, recruiters, architects and IT firms in Cambridgeshire.

Questions

Cambridgeshire tradespeople in AI search: common questions.

How many Cambridgeshire tradespeople does AI search recommend?

191 of 1,712 trade firms with a Google listing (11%) were named at least once across 720 county answers from ChatGPT, Gemini and Google AI Mode. The other 1,521 never came up.

Which directory does ChatGPT use for Cambridgeshire trades?

Mostly Checkatrade. 86% of ChatGPT's Cambridgeshire answers cited checkatrade.com, and 88% cited at least one of the six trade directories I tracked.

Do Google reviews help a Cambridgeshire tradesperson get named by AI?

Yes, and the number matters more than the rating. Named firms have a median of 23 Google reviews against 1 for the rest, while their average ratings are close: 4.8 stars against 4.6.

How can a Cambridgeshire tradesperson get recommended by ChatGPT?

From this data: build up your Google review count, get listed on Checkatrade (MyBuilder or Houzz for Gemini), and have a website that says your trade and your town in its first lines. 17% of firms with their own site were named, against 3% without one.

Keep reading
Free · 15 minutes · No pitch

Want your firm in the answer.

You cannot pay to be named; the engines decide that. What you can do is have the reviews, the listings and the site they read. In 15 minutes I'll show you where you stand.

Prefer to write or call? [email protected] · 07451 260050 · or run the six-minute search check.