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Research 6 trades1,260 answers

AI search names 6% of Essex tradespeople. The other 4,283 do not exist to it.

4,544 plumbers, electricians, builders, roofers, landscapers and kitchen fitters with a Google listing in Essex. 261 ever named. I asked three AI engines who to hire, 720 times, then asked again by town, 540 more.

To see which Essex tradespeople AI search recommends, on 2 October 2026 I asked ChatGPT, Gemini and Google AI Mode for the best plumbers, electricians, builders, roofers, landscapers and kitchen fitters in Essex: four ways a homeowner phrases it, ten times each, per engine, then again for Chelmsford, Colchester and Southend-on-Sea. I matched every firm named against every trade firm Google Maps lists in the county. Of 4,544 firms, 261 were recommended at least once by the county prompts; 4,283, or 94%, were never named.

Trade firms on Google Maps 4,544 6 trades, Essex
Ever named 261 6% by at least one engine, 720 answers
ChatGPT answers citing a directory 91% Checkatrade alone, 85%
Named by all three engines 41 the firms the engines agree on
Finding 1 · Where the engines go

ChatGPT sends nine answers in ten to a directory. Gemini, fewer than one in three.

Every engine cites what it read, and for an Essex tradesperson that is mostly one site: ChatGPT cited checkatrade.com in 85% of its answers, Google AI Mode in 78%. Gemini spreads out, to MyBuilder, TrustATrader, Houzz and “three best rated” lists.

91% of ChatGPT’s 240 Essex answers cited one of six trade directories. Checkatrade alone: 85%.
Share of answers citing Checkatrade, MyBuilder, Rated People, TrustATrader, Yell or Bark. 240 answers per engine: 6 trades × 4 phrasings × 10 runs.
Share of answers citing a trade directory, by engine
EngineAny of the sixCheckatrade
ChatGPT91%85%
Gemini29%24%
Google AI Mode79%78%
Figure 1 · Gareth Wray, trades study, 2 Oct 2026Google Maps links excluded

What it means: if you are not on Checkatrade, you are not on the page two of the three engines read first.

For plumbers, roofers, landscapers and kitchen fitters, ChatGPT cites a directory in 39 answers out of 40. Gemini, for builders, in three.

Share of each trade’s answers citing one of the six directories, by engine. 40 answers per cell.
Share of answers citing a trade directory, by trade and engine
TradeChatGPTGoogle AI ModeGemini
Plumbers98%93%25%
Electricians83%100%48%
Builders73%65%8%
Roofers98%93%35%
Landscapers98%78%28%
Kitchen fitters98%45%33%
Figure 2 · Gareth Wray, trades study, 2 Oct 2026
Finding 2 · Which trades get named

One Essex kitchen fitter in six is named. One builder in twenty-eight.

Essex has 4,544 trade firms, nearly as many as the other three counties together (5,215), and the engines still name only 37 to 52 per trade. The longer the list, the longer the tail of firms nobody is told about.

16% of Essex’s 231 kitchen fitters were named at least once. Of its 1,127 builders, 4%.
Share of each trade’s firms named at least once by any engine, 120 county answers per trade. Each trade links to its own figures below.
16% · 37 of 231
9% · 43 of 481
6% · 40 of 697
6% · 52 of 945
5% · 48 of 1,063
4% · 41 of 1,127
Share of firms named, by trade
TradeFirmsNamedShare
Kitchen fitters2313716%
Roofers481439%
Landscapers697406%
Electricians945526%
Plumbers1,063485%
Builders1,127414%
Figure 3 · Gareth Wray, trades study, 2 Oct 2026
Finding 3 · What predicts being named

Under ten reviews, one Essex trade firm in fifty is named. Past 150, not quite half.

I split the 4,544 firms by Google review count, and the naming rate rises with every band. Rating barely moves it: named firms average 4.9 stars, unnamed 4.6.

46% of the 48 Essex trade firms with 150 or more Google reviews were named. Of the 1,638 with none, 1%.
Share of firms named at least once by any engine in its 120 county answers, by the number of Google reviews on the firm’s listing. All 4,544 firms, six trades.
1% 0 1,638 firms 3% 1–9 1,911 14% 10–49 761 35% 50–149 186 46% 150+ 48 1% 0 1,638 3% 1–9 1,911 14% 10–49 761 35% 50–149 186 46% 150+ 48
Naming rate by Google review band
ReviewsFirmsNamedShare named
01,638121%
1–91,911543%
10–4976110814%
50–1491866535%
150+482246%
Figure 4 · Gareth Wray, trades study, 2 Oct 2026Median reviews: named 26 · not named 1

Website or not: 10% of the 2,449 firms with their own site were named, 1% of the 2,095 with none or only a Facebook or directory page. A site does not get you named on its own (the chart above says so); it is what the engine reads to check you, and where the customer lands. If you have none, start there.

Finding 4 · Ask by town

Ask by town and 45 of the 62 plumbers named are firms the county question never mentions.

The county question is not how a homeowner asks, so I asked for each trade in Chelmsford, Colchester and Southend-on-Sea, five times per engine. The town answers name more firms, mostly local ones, and a different set.

165 firms named by the town questions that the Essex question never mentioned, across six trades and three towns.
Firms named by the town questions (Chelmsford, Colchester and Southend-on-Sea, 90 answers per trade), split by whether the county question (120 answers) ever named them. The tick is how many firms the county question named.
Firms named by town prompts against county prompts, by trade
TradeCounty promptsTown promptsOnly town promptsIn or near the town
Plumbers48624594%
Electricians52502690%
Builders41522989%
Roofers43472380%
Landscapers40513089%
Kitchen fitters37311288%
Figure 5 · Gareth Wray, trades study, 2 Oct 2026, town prompts

In or near: 89% of the firms named for a town are listed in it or within 15 km of its centre. The town answer is a local answer.

Finding 5 · Say the problem, not the trade

Say the problem instead of the trade and builders go from one answer in three citing a directory to seven in ten.

“Builders in Chelmsford” and “builder for a house extension in Chelmsford” are the same job to a homeowner. To the engines they are different questions, answered from different sources.

33% → 71% of builders answers cited a directory: the plain town question, then the problem-led one. 45 answers each.
Share of town answers citing one of the six directories. Hollow dot: the plain question (“plumber in Chelmsford”). Filled dot: the problem-led one (“emergency plumber Chelmsford boiler not working”). 45 answers each.
0%255075100% Builders overlap 0.44 33% 71% Electricians overlap 0.60 40% 64% Roofers overlap 0.53 69% 76% Kitchen fitters overlap 0.71 62% 64% Landscapers overlap 0.43 64% 47% Plumbers overlap 0.35 64% 38% 0%50100% Builders overlap 0.44 33% 71% Electricians overlap 0.60 40% 64% Roofers overlap 0.53 69% 76% Kitchen fitters overlap 0.71 62% 64% Landscapers overlap 0.43 64% 47% Plumbers overlap 0.35 64% 38%
Share of answers citing a directory, plain against problem-led phrasing
TradePlainProblem-ledOverlap of firms named
Plumbers64%38%0.35
Electricians40%64%0.60
Builders33%71%0.44
Roofers69%76%0.53
Landscapers64%47%0.43
Kitchen fitters62%64%0.71
Figure 6 · Gareth Wray, trades study, 2 Oct 2026, town prompts○ plain · ● problem-led

The firms change too: For plumbers, only 36% of the firms named either way were named both ways (the overlap on each row). Put the problem in the question and you meet a different shortlist.

What the named firms have in common

Three things separate the firms that come up. Size is not one of them.

I went through the top and bottom of every table by hand.

  • Review volume, not rating. Named Essex trade firms have a median of 26 Google reviews; the rest, 1. Kitchen fitters show it plainly: 24 against 3.
  • A listing on the directory that engine reads. For ChatGPT and Google AI Mode that is Checkatrade, cited in 85% and 78% of their Essex answers. For Gemini it is MyBuilder, TrustATrader, Houzz or the firm’s own site.
  • A site the engine can check. 10% of Essex trade firms with their own website were named; 1% of those without one. A site that says the trade and the town in its first lines gives the engine something to match the question to.

Those three things are the job. Reviews, the right listing, and a site with the town in its first sentence are what SEO and GEO work goes on, and none of them needs a bigger firm.

The six trades

Essex tradespeople, trade by trade, and who gets named.

Each block is 120 answers: four phrasings, ten repeats, three engines. “Firms named” counts a firm once however many times it came up. The bars are the share of answers in which the firm was named; the dot marks the firms all three engines agree on.

Essex trades · 120 answers

Plumbers: 48 of 1,063 ever named.

ChatGPT cited a trade directory in 39 of its 40 answers. Named plumbers have a median of 63 Google reviews; the rest, 2.

Firms on Google Maps 1,063 1,101 listings · 547 with a website
Ever named 48 5% by at least one engine, 120 answers
Never named 1,015 95% of the plumbers listed
Named by all three 9 the firms the engines agree on
Plumbers: each engine's answers
Engine Firms named Cite a directory Reads most
ChatGPT 25 (2%) 39 of 40 checkatrade.comtrustatrader.commybuilder.com
Gemini 16 (2%) 10 of 40 threebestrated.co.ukmybuilder.comcheckatrade.com
Google AI Mode 29 (3%) 37 of 40 checkatrade.comtrustatrader.comtrustedtraders.which.co.uk
Who gets named: the 10 plumbers named most often
Rank Firm ChatGPTGeminiAI Mode Reviews
1 TM Hughes & Son Gas Services 487
2 Chelmsford Plumbing and Heating 417
3 Plumb Essex | Plumbing & Drainage 120
4 DSB Heating & Mechanical Services 71
5 Chelmsford Plumbers Ltd 22
6 Shenfield Plumbing & Heating Ltd 16
7 Plumber Essex 22
8 RRM Plumbing and Heating Limited 25
9 Local Plumbers 247 64
10 Assured Heating 1,063

Named by all three engines. The bars are the share of each engine’s answers that named the firm.

Essex trades · 120 answers

Electricians: 52 of 945 ever named.

ChatGPT cited a trade directory in 33 of its 40 answers. Named electricians have a median of 28 Google reviews; the rest, 1.

Firms on Google Maps 945 983 listings · 585 with a website
Ever named 52 6% by at least one engine, 120 answers
Never named 893 94% of the electricians listed
Named by all three 6 the firms the engines agree on
Electricians: each engine's answers
Engine Firms named Cite a directory Reads most
ChatGPT 32 (3%) 33 of 40 checkatrade.comniceic.comcgelectricalessex.co.uk
Gemini 14 (2%) 19 of 40 mybuilder.comcheckatrade.comessexelectricalsolutions.co.uk
Google AI Mode 25 (3%) 40 of 40 checkatrade.comtrustatrader.comyell.com
Who gets named: the 10 electricians named most often
Rank Firm ChatGPTGeminiAI Mode Reviews
1 CG Electrical Essex LTD 141
2 A B Electrical Essex Ltd 97
3 Bryden Electrical Ltd 131
4 Leigh Electrical Contractors 507
5 Indigo Electrical 47
6 Essex Electrical Solutions Ltd 62
7 Truth Electrical 103
8 TM Hughes & Son Electrical Services 32
9 My Safe Electrical LTD 97
10 Positive Contractors Ltd 190

Named by all three engines. The bars are the share of each engine’s answers that named the firm.

Essex trades · 120 answers

Builders: 41 of 1,127 ever named.

ChatGPT cited a trade directory in 29 of its 40 answers. Named builders have a median of 12 Google reviews; the rest, 1.

Firms on Google Maps 1,127 1,153 listings · 609 with a website
Ever named 41 4% by at least one engine, 120 answers
Never named 1,086 96% of the builders listed
Named by all three 5 the firms the engines agree on
Builders: each engine's answers
Engine Firms named Cite a directory Reads most
ChatGPT 24 (2%) 29 of 40 checkatrade.comfmb.org.uktopratedbuilders.co.uk
Gemini 12 (1%) 3 of 40 houzz.co.ukglenigan.comrosebuilders.co.uk
Google AI Mode 23 (2%) 26 of 40 checkatrade.comhouzz.co.ukmybuilder.com
Who gets named: the 10 builders named most often
Rank Firm ChatGPTGeminiAI Mode Reviews
1 Grant Builders Ltd 27
2 Hylands Homes Ltd 25
3 TCL Construction Essex Ltd 137
4 Barry Hills & Sons Ltd 1
5 Maven Design and Build Ltd 6
6 Bush Builders 23
7 Paul Bailey Home Extensions 8
8 Abbey Building Contractors Ltd 7
9 Builder Cat Ltd 14
10 Rose Builders Ltd 37

Named by all three engines. The bars are the share of each engine’s answers that named the firm.

Essex trades · 120 answers

Roofers: 43 of 481 ever named.

ChatGPT cited a trade directory in 39 of its 40 answers. Named roofers have a median of 41 Google reviews; the rest, 1.

Firms on Google Maps 481 508 listings · 299 with a website
Ever named 43 9% by at least one engine, 120 answers
Never named 438 91% of the roofers listed
Named by all three 8 the firms the engines agree on
Roofers: each engine's answers
Engine Firms named Cite a directory Reads most
ChatGPT 28 (6%) 39 of 40 checkatrade.comtrustatrader.comuk.trustpilot.com
Gemini 22 (5%) 14 of 40 trustatrader.comcheckatrade.comtopratedroofers.co.uk
Google AI Mode 24 (5%) 37 of 40 checkatrade.comtrustatrader.comcorc.co.uk
Who gets named: the 10 roofers named most often
Rank Firm ChatGPTGeminiAI Mode Reviews
1 MJK Roofing 79
2 M.W BEAL & SON Roofing Contractors 61
3 Pitch Perfect Roofing Essex Ltd 81
4 Essex Roofing 1
5 Reliable Roofing Services 54
6 Keenan Roofing Limited 53
7 BB roofing contractors 209
8 Epping Roofers 174
9 EMPIRE UPVC AND ROOFING SPECIALISTS LIMITED 153
10 Mark 1 Roofing Services 41

Named by all three engines. The bars are the share of each engine’s answers that named the firm.

Essex trades · 120 answers

Landscapers: 40 of 697 ever named.

ChatGPT cited a trade directory in 39 of its 40 answers. Named landscapers have a median of 18 Google reviews; the rest, 1.

Firms on Google Maps 697 717 listings · 405 with a website
Ever named 40 6% by at least one engine, 120 answers
Never named 657 94% of the landscapers listed
Named by all three 6 the firms the engines agree on
Landscapers: each engine's answers
Engine Firms named Cite a directory Reads most
ChatGPT 21 (3%) 39 of 40 checkatrade.comyell.comtheessexgarden.co
Gemini 21 (3%) 11 of 40 theessexgarden.cocheckatrade.comthelandscapingcompanyessexltd.co.uk
Google AI Mode 20 (3%) 31 of 40 checkatrade.comtrustatrader.comtheessexgarden.co
Who gets named: the 10 landscapers named most often
Rank Firm ChatGPTGeminiAI Mode Reviews
1 The Essex Garden Co. 45
2 Beaulieu Landscapes 24
3 ESSEX LANDSCAPING AND PAVING LTD 110
4 Essex Landscapes 10
5 Leaf and Lawn 20
6 Tomco Landscapes Ltd 26
7 Essex Garden Designs 21
8 All Seasons Landscapes and Drives 22
9 Greenstone Landscapes 20
10 Holland Landscapes 15

Named by all three engines. The bars are the share of each engine’s answers that named the firm.

Essex trades · 120 answers

Kitchen fitters: 37 of 231 ever named.

ChatGPT cited a trade directory in 39 of its 40 answers. Named kitchen fitters have a median of 24 Google reviews; the rest, 3.

Firms on Google Maps 231 248 listings · 174 with a website
Ever named 37 16% by at least one engine, 120 answers
Never named 194 84% of the kitchen fitters listed
Named by all three 7 the firms the engines agree on
Kitchen fitters: each engine's answers
Engine Firms named Cite a directory Reads most
ChatGPT 22 (10%) 39 of 40 checkatrade.comtrustatrader.comtrustedtraders.which.co.uk
Gemini 23 (10%) 13 of 40 checkatrade.commybuilder.comjohnclarkservices.co.uk
Google AI Mode 19 (8%) 18 of 40 checkatrade.comyell.comtrustatrader.com
Who gets named: the 10 kitchen fitters named most often
Rank Firm ChatGPTGeminiAI Mode Reviews
1 Regal Kitchens Chelmsford 104
2 P&D Bond Kitchen Fitters Ltd 34
3 Emerson Interiors 0
4 Spires Interiors 89
5 Britannia Design 60
6 Brentwood Kitchen & Interiors Co. Ltd 61
7 Justfittedkitchens 53
8 T M Kitchen Installations 18
9 White Tail Studios 93
10 G.Rice Kitchens and Bathrooms LTD 24

Named by all three engines. The bars are the share of each engine’s answers that named the firm.

Method

How I counted, and what it cannot tell you.

  • The denominatorEvery Google Maps listing in each trade’s categories within Essex, pulled through DataForSEO’s Business Listings data and filtered to the county’s postcodes. A listing counts on its primary Google label: drainage firms only if Google also lists them as a plumber, “Construction Company” only when the name says builder, kitchen shops only when the name says kitchen. Merchants, DIY chains and volume housebuilders are dropped by name; closed listings are removed and firms with more than one listing are grouped.
  • The county prompts“Best X in Essex”, “recommend an X in Essex”, “X near Chelmsford” and “who are the top X in Essex”, each run 10 times per engine, logged out, UK location: 720 answers.
  • The town promptsFor Chelmsford, Colchester and Southend-on-Sea: a plain question (“plumber in Chelmsford”) and a problem-led one (“emergency plumber Chelmsford boiler not working”), each run 5 times per engine: 540 answers. “In or near” means a listing in that postal town or within 15 km of its centre.
  • The enginesChatGPT, Gemini and Google AI Mode, collected through DataForSEO’s scrapers on 2 October 2026. ChatGPT with web search on.
  • A mentionThe firm’s name, or its website, in the answer. Trade names are generic, so place words and trade words never match on their own; matching was automatic, then checked by hand at the top and bottom of every table. Being cited as a source is counted separately. The directory measure is the share of answers whose cited sources or links include Checkatrade, MyBuilder, Rated People, TrustATrader, Yell or Bark.
  • What it cannot tell youIt is one day’s snapshot and the engines move. Trade firms with no Google listing at all, and sole traders listed only on Checkatrade, are not in the count. That is also the point. The list of firms that were not named is deliberately not published.

The per-firm data is available to journalists and trade bodies on request: [email protected]. If you cite the study, link to this page. I will re-run it quarterly and keep the URL.

The same trades study for Suffolk, Norfolk and Cambridgeshire, and East Anglia as a whole. The same study for solicitors, accountants, estate agents, recruiters, architects and IT firms in Essex.

Questions

Essex tradespeople in AI search: common questions.

How many Essex tradespeople does AI search recommend?

261 of 4,544 trade firms with a Google listing (6%) were named at least once across 720 county answers from ChatGPT, Gemini and Google AI Mode. The other 4,283 never came up.

Which directory does ChatGPT use for Essex trades?

Mostly Checkatrade. 85% of ChatGPT's Essex answers cited checkatrade.com, and 91% cited at least one of the six trade directories I tracked.

Do Google reviews help a Essex tradesperson get named by AI?

Yes, and the number matters more than the rating. Named firms have a median of 26 Google reviews against 1 for the rest, while their average ratings are close: 4.9 stars against 4.6.

How can a Essex tradesperson get recommended by ChatGPT?

From this data: build up your Google review count, get listed on Checkatrade (MyBuilder or Houzz for Gemini), and have a website that says your trade and your town in its first lines. 10% of firms with their own site were named, against 1% without one.

Keep reading
Free · 15 minutes · No pitch

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