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Research 6 sectors720 answers

Essex AI search: 88% of firms are invisible to it.

3,556 firms with a Google listing. 441 ever named. I asked three AI engines who to hire, 720 times, and counted.

On 27 September 2026 I asked ChatGPT, Gemini and Google AI Mode for the best accountants, solicitors, recruitment agencies, IT support companies, architects and estate agents in Essex: 4 ways a buyer phrases it, 10 times each, per engine. Then I matched every firm named against every firm Google Maps lists in the county. Of 3,556 firms, 441 were recommended at least once. 3115, or 88%, were never named, by any engine, in any of the 720 answers.

Essex AI search, sector by sector

What the named firms have in common

I went through the top and bottom of every table by hand. Three things separate the firms that come up from the ones that never do, and none of them is the size of the firm.

  • Review volume, not rating. Named firms average 31, 78, 100, 14, 16, 230 Google reviews across the six sectors; the unnamed ones average 5, 28, 12, 6, 2, 45. 54% of named listings have twenty reviews or more. Of the rest, 16% do.
  • A listing in the directory the engine trusts. ChatGPT reads the Legal 500 for solicitors, Agency Central for recruiters, GetAgent for estate agents, Houzz and Yell for architects, and the ICAEW register and Yell for accountants. None of these is the firm’s own site.
  • A website and a claimed profile. 94% of named Essex listings have a website and 87% have claimed their Google Business Profile. Among the listings never named, it is 64% and 56%. An engine cannot recommend a firm it cannot check.

Those three things are the job. Reviews, the right directory, and a first sentence with a place in it are what SEO and GEO work goes on, and none of them needs a bigger firm.

The directories that decide

Every engine cites what it read. Summed across all 6 sectors, these are the sources behind the answers. Google’s own Maps links are left out of the table. AI Mode and Gemini lean on them constantly, which is the point.

Engine Most-cited sources, all sectors
ChatGPT legal500.com · 232agencycentral.co.uk · 147yell.com · 101getagent.co.uk · 82aistech.co.uk · 81houzz.co.uk · 70
Gemini pursuitgroup.co.uk · 140theonegroup.co.uk · 136akita.co.uk · 96we-talent.co.uk · 85beresfords.co.uk · 84rayment-recruitment.co.uk · 68
Google AI Mode legal500.com · 94topjobrecruitment.com · 61noblerecruiting.co.uk · 55agencycentral.co.uk · 52cloudtango.net · 48prime-appointments.co.uk · 45

The six sectors

Each block is 120 answers: 4 phrasings, 10 repeats, three engines. “Firms named” counts a firm once however many times it came up. The bars are the share of answers in which the firm was named.

Accountants

Firms on Google Maps 848 917 listings · 629 with a website
Ever recommended 85 10% by at least one engine, 120 answers
Invisible 763 90% never named by any of the three
Named by all three 14 the firms the engines agree on
Engine Firms named Top five’s share Reads most
ChatGPT 62 of 848 (7%) 23% find.icaew.comaccountantsup.co.ukyell.comukaccountingfirms.co.uk
Gemini 35 of 848 (4%) 43% rickardluckin.co.ukaccountantsup.co.ukbecketttaylor.co.ukchooseaccountant4u.co.uk
Google AI Mode 35 of 848 (4%) 50% accountantsup.co.ukedmund-carr.co.ukaccountant-essex.co.uklarking-gowen.co.uk

Who gets named

Firm ChatGPTGeminiGoogle AI Mode Reviews
In-Front Accounting 70% 7% 47% 23
Rickard Luckin 40% 53% 7% 2
McMillan Rose & Co 40% 7% 40% 103
MCL Accountants Southend 65% 3% 10% 159
Swan Books Finance Essex 70% 3% 5% 144
Mayday Accountants Ltd 57% 17% 0% 22
Viewpoint Accountants 30% 20% 23% 20
THP Chelmsford Accountants 23% 35% 15% 6

Share of answers in which the firm was named. Named accountants average 31 Google reviews; the rest average 5.

Solicitors

Firms on Google Maps 376 459 listings · 356 with a website
Ever recommended 56 15% by at least one engine, 120 answers
Invisible 320 85% never named by any of the three
Named by all three 14 the firms the engines agree on
Engine Firms named Top five’s share Reads most
ChatGPT 50 of 376 (13%) 30% legal500.comsolicitors.comkewlaw.co.ukreviewsolicitors.co.uk
Gemini 22 of 376 (6%) 49% birketts.co.uklegal500.comjefferieslaw.co.ukpaulrobinson.co.uk
Google AI Mode 28 of 376 (7%) 60% legal500.combirketts.co.ukreviewsolicitors.co.ukbackhouse-solicitors.co.uk

Who gets named

Firm ChatGPTGeminiGoogle AI Mode Reviews
Fisher Jones Greenwood 72% 63% 68% 268
Pinney Talfourd Solicitors 75% 57% 63% 247
Backhouse Solicitors Ltd 100% 33% 47% 758
T.G.Collins Solicitors 93% 7% 20% 334
Tees Law 53% 25% 40% 67
Paul Robinson Solicitors LLP 68% 33% 10% 111
Gepp Solicitors 70% 15% 0% 201
Kew Law LLP Solicitors 80% 3% 0% 619

Share of answers in which the firm was named. Named solicitors average 78 Google reviews; the rest average 28.

Recruitment agencies

Firms on Google Maps 744 790 listings · 478 with a website
Ever recommended 95 13% by at least one engine, 120 answers
Invisible 649 87% never named by any of the three
Named by all three 13 the firms the engines agree on
Engine Firms named Top five’s share Reads most
ChatGPT 72 of 744 (10%) 23% agencycentral.co.ukyell.comchelmsford.co.ukprime-appointments.co.uk
Gemini 38 of 744 (5%) 46% pursuitgroup.co.uktheonegroup.co.ukwe-talent.co.ukrayment-recruitment.co.uk
Google AI Mode 34 of 744 (5%) 49% topjobrecruitment.comnoblerecruiting.co.ukagencycentral.co.ukprime-appointments.co.uk

Who gets named

Firm ChatGPTGeminiGoogle AI Mode Reviews
Top Job Recruitment Ltd 60% 38% 72% 441
Reed Recruitment Agency 93% 28% 35% 580
Noble Recruiting 35% 47% 63% 120
Prime Appointments Limited 70% 3% 55% 620
Gold Education Recruitment 63% 30% 25% 143
Eagle Construction Group 82% 3% 20% 30
Pure Chelmsford 40% 23% 23% 98
Rayment Recruitment Ltd 23% 53% 7% 57

Share of answers in which the firm was named. Named recruitment agencies average 100 Google reviews; the rest average 12.

IT support companies

Firms on Google Maps 385 397 listings · 270 with a website
Ever recommended 50 13% by at least one engine, 120 answers
Invisible 335 87% never named by any of the three
Named by all three 10 the firms the engines agree on
Engine Firms named Top five’s share Reads most
ChatGPT 40 of 385 (10%) 33% aistech.co.ukwhatmsp.co.ukbitwise-it.co.ukitsupport.directory
Gemini 25 of 385 (7%) 48% akita.co.ukitbuilder.co.uktrinityms.co.ukskynet-ict.co.uk
Google AI Mode 18 of 385 (5%) 61% cloudtango.netitbuilder.co.ukmethod-it.co.ukwebbytech.co.uk

Who gets named

Firm ChatGPTGeminiGoogle AI Mode Reviews
Method 80% 30% 50% 10
Trinity Managed Services 55% 28% 3% 7
AIS Technology 80% 0% 0% 13
IMMERSIVE IT SUPPORT 75% 0% 0% 11
iTec32 Limited 50% 0% 23% 11
Aspgate 72% 0% 0% 10
Offsite Cloud Ltd 70% 0% 0% 16
Ontraq Ltd 25% 25% 20% 3

Share of answers in which the firm was named. Named IT support companies average 14 Google reviews; the rest average 6.

Architects

Firms on Google Maps 363 373 listings · 263 with a website
Ever recommended 70 19% by at least one engine, 120 answers
Invisible 293 81% never named by any of the three
Named by all three 10 the firms the engines agree on
Engine Firms named Top five’s share Reads most
ChatGPT 59 of 363 (16%) 34% houzz.co.ukyell.comacanthusrha.co.ukmpcharteredarchitects.co.uk
Gemini 25 of 363 (7%) 53% mpcharteredarchitects.co.ukthreebestrated.co.ukalphaarchitectsltd.co.ukspatialdesignarchitects.com
Google AI Mode 26 of 363 (7%) 59% houzz.co.ukcheckatrade.comriba.orgconnorferrisarchitects.co.uk

Who gets named

Firm ChatGPTGeminiGoogle AI Mode Reviews
RJB Architect Ltd 100% 33% 70% 72
Connor Ferris Architects 95% 35% 33% 40
Spatial Design Architects 72% 30% 20% 31
Design House | Essex Chartered Architecture Practice 97% 0% 5% 12
Hedgehog Architects 72% 3% 10% 67
MP Chartered Architects 53% 15% 15% 27
EPA Design 45% 25% 0% 37
Humphreys & Sons 65% 3% 0% 21

Share of answers in which the firm was named. Named architects average 16 Google reviews; the rest average 2.

Estate agents

Firms on Google Maps 840 1038 listings · 758 with a website
Ever recommended 85 10% by at least one engine, 120 answers
Invisible 755 90% never named by any of the three
Named by all three 13 the firms the engines agree on
Engine Firms named Top five’s share Reads most
ChatGPT 58 of 840 (7%) 29% getagent.co.ukrightmove.co.ukonthemarket.comthetimes.com
Gemini 35 of 840 (4%) 52% beresfords.co.ukgetagent.co.ukyell.combalgoresproperty.co.uk
Google AI Mode 41 of 840 (5%) 41% beresfords.co.ukbritishpropertyawards.co.ukgetagent.co.ukpace-properties.com

Who gets named

Firm ChatGPTGeminiGoogle AI Mode Reviews
Balgores 70% 75% 25% 1469
Beresfords Head Office 25% 78% 53% 2551
haart Head Office 88% 25% 17% 11194
Martin & Co Chelmsford Estate & Letting Agents 45% 20% 13% 1258
Nest in Essex 68% 0% 10% 254
Tyler Estates 70% 3% 0% 117
Savills 20% 28% 23% 238
Palmer & Partners 42% 15% 7% 937

Share of answers in which the firm was named. Named estate agents average 230 Google reviews; the rest average 45.

Essex AI search: common questions

How many Essex businesses does AI search recommend?

441 of 3,556 firms with a Google listing were named at least once in 720 answers from ChatGPT, Gemini and Google AI Mode, across accountants, solicitors, recruitment agencies, IT support companies, architects and estate agents. The other 3115, or 88%, never came up.

Which Essex sectors are most visible in AI search?

Architects: 19% of them were named at least once. The least visible were accountants, at 10%.

Do ChatGPT, Gemini and Google AI Mode recommend the same Essex firms?

Only partly. Of the 441 Essex firms named by any engine, 74 were named by all three. Each engine reads different sources, so a firm can be well known to one and missing from the others.

How can a Essex business get recommended by AI search?

From this data: more Google reviews (the count matters more than the rating), a listing in the directory the engine trusts for your sector, and a website whose first sentence says what you do and where.

Method

  • The denominator. Every Google Maps listing in each sector’s categories within the county, pulled through DataForSEO’s Business Listings data, filtered to Essex postcodes, wrong categories and permanently closed listings removed. Firms with more than one office are grouped by website, so Beresfords is one firm, not several.
  • The prompts. “Best X in Essex”, “recommend an X in Essex”, “X near Chelmsford”, “who are the top X in Essex”. Each run 10 times per engine, logged out, UK location, because the answer changes between runs and one run proves nothing.
  • The engines. ChatGPT, Gemini and Google AI Mode, collected through DataForSEO’s scrapers on the date above. ChatGPT with web search on.
  • A mention is the firm’s name, or its website, in the answer. Being cited as a source is counted separately. Matching was automatic, then checked by hand at the top and bottom of every table.
  • What it cannot tell you. It is one day’s snapshot and the engines move. Firms without a Google listing are not in the count. The list of firms that were not named is deliberately not published.

The per-firm data is available to journalists and trade bodies on request: [email protected]. If you cite the study, link to this page. I will re-run it quarterly and keep the URL.

The same study, same sectors and same questions, for Suffolk, Norfolk and Cambridgeshire, and East Anglia as a whole. The same study for Essex’s plumbers, electricians, builders, roofers, landscapers and kitchen fitters is Essex tradespeople in AI search.

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