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Research 6 sectors720 answers

Cambridgeshire AI search: 82% of firms are invisible to it.

1,826 firms with a Google listing. 328 ever named. I asked three AI engines who to hire, 720 times, and counted.

On 27 September 2026 I asked ChatGPT, Gemini and Google AI Mode for the best accountants, solicitors, recruitment agencies, IT support companies, architects and estate agents in Cambridgeshire: 4 ways a buyer phrases it, 10 times each, per engine. Then I matched every firm named against every firm Google Maps lists in the county. Of 1,826 firms, 328 were recommended at least once. 1498, or 82%, were never named, by any engine, in any of the 720 answers.

Cambridgeshire AI search, sector by sector

What the named firms have in common

I went through the top and bottom of every table by hand. Three things separate the firms that come up from the ones that never do, and none of them is the size of the firm.

  • Review volume, not rating. Named firms average 17, 65, 87, 13, 9, 209 Google reviews across the six sectors; the unnamed ones average 3, 17, 17, 5, 4, 45. 49% of named listings have twenty reviews or more. Of the rest, 15% do.
  • A listing in the directory the engine trusts. ChatGPT reads GetAgent for estate agents, the Legal 500 for solicitors, Agency Central for recruiters and the ICAEW register for accountants. Gemini reads Clutch for IT firms. A firm missing from the one directory for its sector is missing from the answer.
  • A website and a claimed profile. 94% of named Cambridgeshire listings have a website and 85% have claimed their Google Business Profile. Among the listings never named, it is 68% and 58%. An engine cannot recommend a firm it cannot check.

Those three things are the job. Reviews, the right directory, and a first sentence with a place in it are what SEO and GEO work goes on, and none of them needs a bigger firm.

The directories that decide

Every engine cites what it read. Summed across all 6 sectors, these are the sources behind the answers. Google’s own Maps links are left out of the table. AI Mode and Gemini lean on them constantly, which is the point.

Engine Most-cited sources, all sectors
ChatGPT getagent.co.uk · 138legal500.com · 124agencycentral.co.uk · 120yell.com · 101houzz.co.uk · 100find.icaew.com · 92
Gemini gms-accountants.co.uk · 188clutch.co · 109birketts.co.uk · 63themanifest.com · 63mills-reeve.com · 59architectsup.co.uk · 55
Google AI Mode legal500.com · 82cambit.co.uk · 77theonegroup.co.uk · 64cambridgesupport.com · 59select.co.uk · 54cambition.co.uk · 52

The six sectors

Each block is 120 answers: 4 phrasings, 10 repeats, three engines. “Firms named” counts a firm once however many times it came up. The bars are the share of answers in which the firm was named.

Accountants

Firms on Google Maps 409 448 listings · 312 with a website
Ever recommended 61 15% by at least one engine, 120 answers
Invisible 348 85% never named by any of the three
Named by all three 15 the firms the engines agree on
Engine Firms named Top five’s share Reads most
ChatGPT 50 of 409 (12%) 29% find.icaew.combestinbritain.orgyell.comtaxready.me
Gemini 28 of 409 (7%) 47% gms-accountants.co.ukwilson-partners.co.ukclutch.copricebailey.co.uk
Google AI Mode 30 of 409 (7%) 49% pricebailey.co.ukfind.icaew.compem.co.ukmmba.co.uk

Who gets named

Firm ChatGPTGeminiGoogle AI Mode Reviews
Magnum Accountancy 97% 28% 60% 57
Davda & Co Accountants Ltd 95% 23% 57% 25
Innovation Credit 100% 30% 40% 18
RWA Accountants, Cambridge 100% 15% 25% 56
Price Bailey 30% 75% 33% 7
Cherry Hinton Accounting Ltd 97% 25% 10% 34
C A Dyer Accounts & Bookkeeping 93% 0% 33% 58
TaxAssist Accountants 50% 33% 30% 196

Share of answers in which the firm was named. Named accountants average 17 Google reviews; the rest average 3.

Solicitors

Firms on Google Maps 241 265 listings · 218 with a website
Ever recommended 49 20% by at least one engine, 119 answers
Invisible 192 80% never named by any of the three
Named by all three 14 the firms the engines agree on
Engine Firms named Top five’s share Reads most
ChatGPT 45 of 241 (19%) 31% legal500.comchambers.comlawstreet.co.ukmy.legal500.fr
Gemini 20 of 241 (8%) 62% birketts.co.ukmills-reeve.comlegal500.comirwinmitchell.com
Google AI Mode 23 of 241 (10%) 58% legal500.combusinessweekly.co.ukbirketts.co.ukashtonslegal.co.uk

Who gets named

Firm ChatGPTGeminiGoogle AI Mode Reviews
Birketts LLP 100% 97% 97% 107
Barr Ellison Law 100% 28% 70% 85
Irwin Mitchell Solicitors 97% 55% 38% 85
Ashtons Legal Solicitors 92% 23% 45% 50
Woodfines Solicitors 100% 33% 10% 91
Buckles Law Cambridge 97% 15% 17% 211
Bridgeway Solicitors 92% 0% 38% 102
Mills & Reeve Solicitors 64% 50% 13% 27

Share of answers in which the firm was named. Named solicitors average 65 Google reviews; the rest average 17.

Recruitment agencies

Firms on Google Maps 315 336 listings · 214 with a website
Ever recommended 56 18% by at least one engine, 120 answers
Invisible 259 82% never named by any of the three
Named by all three 10 the firms the engines agree on
Engine Firms named Top five’s share Reads most
ChatGPT 43 of 315 (14%) 32% agencycentral.co.ukselect.co.uktheonegroup.co.ukfirmbase.co
Gemini 21 of 315 (7%) 65% agencycentral.co.uktheonegroup.co.ukreed.comthreebestrated.co.uk
Google AI Mode 30 of 315 (10%) 60% theonegroup.co.ukselect.co.ukagencycentral.co.ukroberthalf.com

Who gets named

Firm ChatGPTGeminiGoogle AI Mode Reviews
Select Appointments 97% 65% 93% 374
Reed Recruitment Agency 95% 88% 28% 583
Robert Half® Recruitment Agency 95% 53% 40% 46
The ONE Group | Recruitment 85% 28% 70% 198
Pure Cambridge 97% 20% 25% 141
RedTech Recruitment Ltd. 95% 17% 15% 118
Randstad CPE 90% 0% 15% 121
Eclectic Recruitment Ltd 97% 0% 3% 149

Share of answers in which the firm was named. Named recruitment agencies average 87 Google reviews; the rest average 17.

IT support companies

Firms on Google Maps 220 222 listings · 162 with a website
Ever recommended 41 19% by at least one engine, 119 answers
Invisible 179 81% never named by any of the three
Named by all three 7 the firms the engines agree on
Engine Firms named Top five’s share Reads most
ChatGPT 37 of 220 (17%) 39% cambit.co.ukclutch.cob3i.techitsp.co.uk
Gemini 14 of 220 (6%) 78% clutch.cocroftmsp.comcambit.co.ukthreebestrated.co.uk
Google AI Mode 14 of 220 (6%) 89% cambit.co.ukcambridgesupport.comcambition.co.ukclutch.co

Who gets named

Firm ChatGPTGeminiGoogle AI Mode Reviews
Camb IT Support 85% 78% 95% 47
4Cambridge Limited 90% 42% 7% 15
Breathe Technology 95% 25% 0% 21
Cambridge Support 36% 7% 65% 11
Anglian IT & Scanning Solutions 82% 0% 0% 9
I.T Support Partners 79% 0% 3% 5
Compass IT Support Ltd 74% 3% 0% 13
iTEXS LTD 31% 35% 0% 21

Share of answers in which the firm was named. Named IT support companies average 13 Google reviews; the rest average 5.

Architects

Firms on Google Maps 249 258 listings · 206 with a website
Ever recommended 56 22% by at least one engine, 120 answers
Invisible 193 78% never named by any of the three
Named by all three 12 the firms the engines agree on
Engine Firms named Top five’s share Reads most
ChatGPT 46 of 249 (19%) 32% houzz.co.uknparchitects.co.ukyell.comriba.org
Gemini 19 of 249 (8%) 63% themanifest.comarchitectsup.co.ukgharchitects.comhouzz.co.uk
Google AI Mode 24 of 249 (10%) 63% nparchitects.co.ukgharchitects.comarchinect.comhouzz.co.uk

Who gets named

Firm ChatGPTGeminiGoogle AI Mode Reviews
MOOi Architecture 93% 53% 25% 40
Cameron Bosque Brookes Architects 95% 20% 38% 123
NP Architects 65% 17% 68% 6
CDC Studio 53% 30% 55% 22
TEREYN 90% 0% 30% 14
Mole Architects Ltd 82% 23% 15% 5
Archangel Architects 93% 7% 5% 18
Freeland Rees Roberts Architects 42% 57% 3% 2

Share of answers in which the firm was named. Named architects average 9 Google reviews; the rest average 4.

Estate agents

Firms on Google Maps 392 487 listings · 375 with a website
Ever recommended 65 17% by at least one engine, 120 answers
Invisible 327 83% never named by any of the three
Named by all three 18 the firms the engines agree on
Engine Firms named Top five’s share Reads most
ChatGPT 54 of 392 (14%) 31% getagent.co.ukonthemarket.comrightmove.co.ukuk.trustpilot.com
Gemini 28 of 392 (7%) 47% cookecurtis.co.ukelliswinters.co.ukhome.co.ukknightfrank.co.uk
Google AI Mode 30 of 392 (8%) 35% getagent.co.ukbritishpropertyawards.co.ukreddit.comcompareagents.uk

Who gets named

Firm ChatGPTGeminiGoogle AI Mode Reviews
Cooke Curtis & Co 100% 80% 25% 397
Martin & Co Cambridge Lettings & Estate Agents 95% 38% 23% 331
Strutt & Parker Cambridge Estate Agents 97% 20% 35% 89
Savills Cambridge Estate Agents 80% 35% 30% 462
haart Estate Agents Ely 97% 28% 17% 5834
Redmayne Arnold & Harris Estate Agent Histon 63% 17% 28% 641
Knight Frank Cambridge Estate Agents 40% 53% 13% 17
Cheffins Ely 60% 33% 10% 356

Share of answers in which the firm was named. Named estate agents average 209 Google reviews; the rest average 45.

Cambridgeshire AI search: common questions

How many Cambridgeshire businesses does AI search recommend?

328 of 1,826 firms with a Google listing were named at least once in 720 answers from ChatGPT, Gemini and Google AI Mode, across accountants, solicitors, recruitment agencies, IT support companies, architects and estate agents. The other 1498, or 82%, never came up.

Which Cambridgeshire sectors are most visible in AI search?

Architects: 22% of them were named at least once. The least visible were accountants, at 15%.

Do ChatGPT, Gemini and Google AI Mode recommend the same Cambridgeshire firms?

Only partly. Of the 328 Cambridgeshire firms named by any engine, 76 were named by all three. Each engine reads different sources, so a firm can be well known to one and missing from the others.

How can a Cambridgeshire business get recommended by AI search?

From this data: more Google reviews (the count matters more than the rating), a listing in the directory the engine trusts for your sector, and a website whose first sentence says what you do and where.

Method

  • The denominator. Every Google Maps listing in each sector’s categories within the county, pulled through DataForSEO’s Business Listings data, filtered to Cambridgeshire postcodes, wrong categories and permanently closed listings removed. Firms with more than one office are grouped by website, so Sharman Quinney is one firm, not several.
  • The prompts. “Best X in Cambridgeshire”, “recommend an X in Cambridgeshire”, “X near Cambridge”, “who are the top X in Cambridgeshire”. Each run 10 times per engine, logged out, UK location, because the answer changes between runs and one run proves nothing.
  • The engines. ChatGPT, Gemini and Google AI Mode, collected through DataForSEO’s scrapers on the date above. ChatGPT with web search on.
  • A mention is the firm’s name, or its website, in the answer. Being cited as a source is counted separately. Matching was automatic, then checked by hand at the top and bottom of every table.
  • What it cannot tell you. It is one day’s snapshot and the engines move. Firms without a Google listing are not in the count. The list of firms that were not named is deliberately not published.

The per-firm data is available to journalists and trade bodies on request: [email protected]. If you cite the study, link to this page. I will re-run it quarterly and keep the URL.

The same study, same sectors and same questions, for Suffolk, Norfolk and Essex, and East Anglia as a whole. The same study for Cambridgeshire’s plumbers, electricians, builders, roofers, landscapers and kitchen fitters is Cambridgeshire tradespeople in AI search.

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